Excellent Customer Service

“Competitive prices and the staff are willing to go a bit further to source the parts you need on a next day service. All very friendly and knowledgeable, a pleasure to deal with.” 

As a company that support plumbing professionals, we believe our industry experience and knowledge is key to our fantastic customer service and support. With humble beginnings of plumbing merchants, we have developed into a company with 200 years of experience under our belts and 163 nationwide branches - all with bathroom, plumbing and heating know-how. Our industry expertise ensures our customers not only have a supply of quality plumbing and heating products, but also first-class advice and guidance when you it.

"Friendly, helpful staff who always put the customer first. First class service." 

Here at Sparesbase, it’s our staff that make all the difference and are the driving force behind our quality customer service. As well as being the faces of Sparesbase, our staff are knowledgeable and approachable, and go above and beyond to support heating engineers and customers. Upholding professional and sociable manners, our staff have a wealth of knowledge and experience in heating spares. Ready to share with our customers, our services include helping to find the right part for the job or providing advice on installation.

"Excellent service and knowledgeable staff, always helpful would highly recommend." 

Friendly and with excellent product and industry knowledge, our staff go the extra mile to help plumbers, installers and merchants, so don’t be shy – We are ready and waiting to help get the job done!